Privacy Policy

1. Who we are

Faktum ("we", "us") is a mobile and desktop application for live AI fact-checking. The app is operated as a sole-proprietor product. For data protection enquiries, contact: privacy@getfaktum.com.

2. What we collect — and what we don't

What we process (temporarily)

• Audio. Captured live from your device microphone. Audio is streamed over an encrypted connection, transcribed by a speech-recognition service, and immediately discarded server-side. We do not store audio files.
• Transcript text. The transcript produced from your audio is analyzed live (claim extraction, fact-checking, summarization) and then discarded unless you explicitly save a session. If you save a session, the summary text — not the audio — is stored on your device and optionally in iCloud (CloudKit) under your own Apple account.
• Anonymous device identifier. A random UUID assigned to your device is used to track your usage quota (free-tier cap). It carries no name, email, or account information. It is generated locally and never linked to any third-party identity.
• Subscription status. Faktum uses RevenueCat to validate App Store purchases. RevenueCat receives your anonymous RevenueCat user ID and your Apple receipt hash — not your Apple ID or payment details. See RevenueCat's Privacy Policy.

What we do not collect

• Your name, email address, or any account credentials (there is no sign-up).
• Stored audio recordings (audio is discarded after transcription).
• Location data.
• Contact lists, calendars, or other device data.
• Advertising identifiers (IDFA, etc.).
• Behavioral or tracking data for advertising purposes.

3. How we use your data

We do not sell, license, or share your data for advertising, analytics, or any commercial purpose other than providing the Faktum service.

4. Third-party processors

Faktum routes data through the following sub-processors. Each is bound by its own data processing terms.

5. Data transfers outside the EU/EEA

Faktum's inference servers are currently located in Singapore (Alibaba Cloud, ap-southeast-1 region). If you are in the EU/EEA, this means your audio and transcript data may be transferred outside the EU/EEA for processing.

We are in the process of migrating to an EU data center (Frankfurt) and signing the appropriate Data Processing Agreements before public launch. Until that migration is complete:

• Data is encrypted in transit (TLS 1.3).
• Audio is discarded immediately after transcription — no residual data persists in Singapore.
• We rely on standard contractual clauses and Alibaba Cloud's data processing terms as the transfer mechanism.

If EU data residency is a hard requirement for your use case, we recommend waiting for our EU-region launch, which will be announced at getfaktum.com.

6. Retention

• Audio: Discarded immediately after transcription. Never retained.
• Transcript (live session): Discarded at session end. Persisted only if you save a session.
• Saved session summaries: Stored on your device until you delete them. iCloud copies follow your iCloud account settings.
• Anonymous device ID: Reset if you delete and reinstall the app. Retained while the app is installed.
• Usage metrics (aggregated): Retained up to 90 days for system reliability monitoring. Metrics contain counts and error classes — never transcript content.

7. Recording consent — your responsibility

Laws governing the recording of conversations vary by country, state, and context. Some jurisdictions require all-party consent; others require only one-party consent. Compliance with applicable recording laws is your responsibility.

Faktum is designed to support lawful use: a visible indicator appears on screen at all times while the app is listening, and the app displays a consent reminder before your first session. These features do not constitute legal advice and do not replace your obligation to inform participants where required by law.

8. Children's privacy

Faktum is not directed at children under 13 (or under 16 in the EU/EEA). We do not knowingly process data from children. If you believe a minor has used Faktum, contact privacy@getfaktum.com and we will take prompt action.

9. Your rights (GDPR)

If you are in the EU/EEA or UK, you have the right to:

• Access the personal data we hold about you.
• Rectification of inaccurate data.
• Erasure ("right to be forgotten") — note that because we discard audio immediately, there is typically very little data to erase.
• Restriction of processing in certain circumstances.
• Data portability of data provided by you in a structured format.
• Object to processing based on legitimate interest.
• Lodge a complaint with your local supervisory authority.

To exercise any of these rights, email privacy@getfaktum.com. Because most data is discarded in real time, responses to erasure requests typically confirm that no data is held.

10. Security

All data in transit is encrypted with TLS 1.3. Audio streams are end-to-end encrypted between your device and the transcription service. Saved session summaries on your device are protected by iOS/macOS device encryption. We follow responsible disclosure practices and encourage security researchers to contact security@getfaktum.com.

11. Changes to this policy

We will update this policy as the product evolves — particularly when EU data residency is activated. Material changes will be announced in the app and on this page. The effective date at the top of this page reflects the most recent revision.

12. Contact

For any privacy question or request: privacy@getfaktum.com
For general enquiries: hello@getfaktum.com